General conditions

These Terms and Conditions govern the Use of all ANDAON S.A. products and services. Of C.V., including the site and all its contents.

    ARTICLE 1. Definitions
  • For the purposes of these Terms and Conditions, the following definitions apply:
    Any person who uses the website and who is subject to these general conditions.
    Any customer who has registered correctly on the website To avoid doubts, members are also customers.
    ANDAON S.A. Of C.V .
    The services provided by andaon.comto customers and members through the Website, as described below. The services may be updated, added or deleted at any time at the discretion of
    Any activity performed by a customer, by or by a merchant through the Site, such as, but not limited to, online purchase.
    Any supplier of goods or services that performs transactions, such as has adopted the security levels of protection of the Personal Data legally required, and has installed all means and technical and organizational measures at its disposal to prevent loss, misuse, alteration, unauthorized access and theft of data , Whose secrecy and confidentiality guarantee

ARTICLE 2. Purpose
  • This contract ("Agreement") is made between you The Agreement will govern your use of the web site located administered by "Andaon SA De CV." You represent that you are at least 18 years of age and have reached the age of majority in the region or Country in which you reside, it also states that all the information you have provided is correct.These terms of use constitute a binding agreement between you You must accept without any modification all the terms, conditions and notices contained in these conditions of use in order to access and use the website. If you do not accept these terms of use in full, you may not access or use any of the services provided through this site.This agreement includes exclusion of guarantees and limitations of liability, permission for the authorized reproduction of information contained in this website, as well as exclusive resource access and availability of services and connections.In order to use some of the Services offered, you may need to register as a member. You acknowledge and agree that, may, at any time, add and / or modify features of its programs and services.

ARTICLE 3. Registration
  • Anyone who has accepted these Terms and Conditions and has registered on the Site, following the procedure provided by, will be considered a member of Registration is not allowed through an agent or a third, reserves the right to refuse registration of users whose registration has been revoked in the past or those who, for any reason, are considered by As unfit members. When you use Services you are responsible for maintaining the confidentiality of your account information and password, as well as restricting access to your computer, and you assume responsibility for any activities performed from your account or using your sells products for minors, but sells them to adults, who can purchase them with a credit card or other authorized payment reserves the right to refuse service, cancel accounts, remove or edit content, or cancel orders at its sole discretion.

ARTICLE 4. Obligations of Members

In case of an operation under a registered account, it is mandatory to complete the registration form in all its fields with data valid for the acquisition of products and services offered on this site. The future User must complete it with his / her personal information in an exact, accurate, true and complete manner ("Personal Data") and make a commitment to update them as necessary. may use in its sole discretion various means to identify its Users, but is NOT responsible for the certainty of the Personal Data provided by its Users. The Users guarantee and respond, in any case, the veracity, accuracy, validity and authenticity of the Personal Data entered. The Member accepts and agrees to keep the assigned CLIENT username and password secret and not to disclose it to third parties. Upon confirmation that the CUSTOMER username and password entered coincide with those entered in their records, will assume that access has been requested by the Member and will not assume any loss or damage caused by the use of the CUSTOMER ID and password by unauthorized third parties.

ARTICLE 5. Andaon S.A. Of C.V.

The Site is a platform for creating web pages

ARTICLE 6. Available Services
6.1 Free version

Andaon's basic tools for creating and hosting websites are totally free and free of charge for all Users. The features of Our free versions are specified in the type of web in question. The free version for personal and business websites has 100 MB of storage (10 MB in the case of the corporate website), 1 GB of monthly bandwidth, and the mobile version of the website. The free version for online stores has 10MB of storage, 500MB of monthly bandwidth, the mobile version of the web, the possibility to put up for sale up to 5 products in the store, and payments with credit card through From

6.2 Payment services

Once you have identified a specific need, such as increasing storage capacity, registering a domain, or even creating a unique design or web content (eg, writing texts), made according to To Your instructions, you can purchase one or more of our Premium Services.

ARTICLE 7. Payment Services
7.1 Prices

All services have a price or range of prices established in accordance with the characteristics of the work required and the time of development invested to achieve them. These prices could be subject to adjustments that compensate for possible changes in the market, or be temporarily replaced by special / promotional prices. The values are set in the local currency or in US Dollars (USD). To check our price list, please click here.

7.2 Acquisition of Premium Services

All Our Premium Services are available from your Project Management, but can also be accessed from more information or to buy one of our Premium Services. You can contact Our Customer Service Department at

ARTICLE 8 .. Domain Name (Payment Service)
8.1 Domain Name and Property Registration

The person or entity that acquires the domain is the legal owner thereof. intervenes only as Technical Administrator and intermediary agent between You and the organization that distributes the domain name. However, if You (the domain owner) decide not to renew the domain, is not responsible for any problems that may occur as a result of its expiration. Also, please note that there is no special waiting period, so if the renewal is not done, you could lose the domain name if another Internet user registers it.

8.2 Domain Renewal

A domain can be renewed between your registration date and the day before the expiration date (date shown in the administration of the web project). This expiration date refers to the day on which your domain will be invalidated, that is, the moment when it will cease to function. The Domain Renewal is effective when the date of payment precedes said expiration date. In turn, the payment date is considered to be the day on which the intermediary (eg, the provider of the chosen payment method) confirms the sending of the total amount to be paid. If Domain Renewal is not paid on time, the domain will go to a Quarantine period. It is possible to recover a quarantine domain. This action (recovery of the domain) is associated with an extra fee. For generic TLDs (eg .com, .net, .org) the recovery rate is 150 USD. The cost of recovering another type of TLD may vary from that base rate of USD 150

8.3 Cancellation of registration

The domains are owned by the person who acquires them from the moment the purchase process is completed; Therefore, can not be canceled, cancellation and refund are unfeasibl

ARTICLE 9. Contract and Cancellation of Contract
9.1 Contract

A binding contract will commence between You and at the time you order the service and will be held once the payment is completed successfully. A payment will be considered to have been "satisfactorily completed" when it is paid in full and an invoice is available in the administration of your account, under the "Internal Management" section, under "Premium Services Billing". There is a 15-day "refund period" during which you can request cancellation of the service. However, this process requires the monitoring of specific criteria and rules

9.2 Cancellation of Contract

The cancellation of any of our services can be requested at any time if Your intention is not to obtain the refund of the price paid. In addition, the cancellation, acquisition of services, or requests for changes in the service (eg, something that affects the functionality of Your project) must be submitted by You (the project owner) in writing (via e- Mail), and from the email address used to register the project.

9.3 Duration of the Contract

The purchase of Premium packages lasts between 1 and 10 years of contract. Domains have a minimum of 1-2 years (depending on vendor conditions) and a maximum of 10 years. For the remaining services, if not specified otherwise at the time of purchase, the contract ends once the service is provided.

ARTICLE 10. Payments / Expenses and Refunds
10.1 Payment Methods

Premium services can be paid through PayPal, with Credit Card, bank transfer (normal or electronic).In the case of bank transfers, all necessary information will be available on the payment order of the services. Also, keep in mind that any charges resulting from the transfer will be paid by You, not You have the responsibility to correctly fill in the information required for the payment request. Please make sure all fields are complete and the data is correct.andaon.comis not responsible for unattended applications due to incomplete or incorrect data.

10.2 Payment Process

By purchasing a Premium package using your credit card or Paypal account at the time of purchase, you authorize (directly or through affiliates, subsidiaries or third parties) to charge your credit card or Paypal account. We will keep your payment information during the payment process for future use, so automatic renewal and purchase of other services will be quick and convenient. All payment process is safe and in compliance with the rules.

10.3 Recurring Payment (Automatic Renewal)

When using your credit card or Paypal account to make the purchase, automatic renewal will be available for some cases. The frequency of renewal may be per month or per year depending on the type of payment selected. For renewals per year the amount will be charged before the expiration date of the package. The automatic renewal can be canceled at any time from the "Administration" of Your project. In case of not canceling the automatic renewal, is authorized to execute the payment of the payment of the services from Your credit card or account.

10.4 Payment Date and Activation Date

The date of payment is established at the moment of confirmation by the intermediary (eg, supplier of the payment method), of the successful receipt of the amount paid. As for payments made with Credit Card or through PayPal, the amount will be immediately deducted from your account. Therefore, both the payment date and the activation date are the same, unless the payment detection must be performed manually. In that case, the activation could be delayed for several days.

10.5 Refund Request

All Premium Services, except domain registration, are refundable for the first 15 days from the date of activation. The refund is only possible on the first purchase of a Premium service. does not reimburse any purchases subsequent to the first, including the Automatic Renewal of Premium Services made through Periodic Payments. Please note that our vouchers are not refundable under any circumstances.Also, domains that have already been registered are not refundable. In case of using a free domain coupon received by the purchase of a Premium package, and later requesting a refund of the service, the amount to be refunded will be the difference between the value of the package minus the price of the domain.In the case of advertising campaigns, if the supplier (Google) decides to block a campaign due to any controversy with the promoted product / service, it would not be possible to make a refund. In such cases, _lang{would not be liable for any potential economic loss to the user.To request cancellation of the contract, you must send an e-mail to our Customer Service department.For the cancellation of a Premium package within the period of 15 days, no justification is necessary, but we encourage you to do so, since for Us it is an excellent source of information.In the case of an authorized request for the cancellation of any Premium Service, except in the case of Premium packages and the domain registration, You must offer a reason for the cancellation. For all the cases mentioned above, the reasons justifying a refund are:• (a) Total termination of all services (including free versions);• (b) Repeated technical problems in the service, which prevent the normal operation of Your project;• (c) Failure to provide a service that was fully paid (with confirmation of payment).Note: } reserves the right to review the reasons for cancellation that you affirmed and decide to accept or decline your request.

10.6 Date and Method of Refund

The refund of the amounts paid may take up to 60 days from the date of notification of the refund by The refund is made through the same method of payment used by or by a non-refundable coupon of equivalent value. Deactivation is done at the time of return.

ARTICLE 11. Prohibited Acts

By using the site or the services of andaon.com_lang{ You agree not to perform the following actions:I. Any law, or any of the provisions of the Terms and Conditions and other policies of} andaon.com_lang{ shall be violated;II. If you breach your commitments as a User; III. If it was incurred at Andaon's discretion in conduct or willful or fraudulent acts; IV. If } could not verify the identity of the User or any information provided by the User was wrong. In the case of the suspension or disqualification of a User, all the items that he has purchased and the offers made will be removed from the system, without any claim in favor of the User; V. Send viruses, malware or otherwise cause electronic damage through computer programs or emails; You agree that in case of breach of any of the above obligations, or when deems it necessary, may suspend or cancel your account and / or suspend or terminate the service without prior notice.

ARTICLE 12. Intellectual Property Rights

I. All contents in (illustrations, texts, denominations, own brands, images, videos ...) are property of ANDAON S.A. DE C.V. Third-party trademarks are the property of their owners. Any partial or total reproduction of the content through any procedure and in any media is subject to prior and express authorization from or the rights holders, if applicable. Being a member or a customer of the Site does not grant you any intellectual property rights over the works and contents of the assumes no responsibility for the content contributed or published by the Merchants.III. All opinions written by Customers are controlled by the Marketing team. If the opinions received violate the law, ethics or morals (abusive advertising, defamation, insults, out-of-context comments, etc.), reserves the right to reject or modify such is not responsible for the misuse that is made of the contents of the Web pages, being the sole responsibility of the user that accesses or uses them.

ARTICLE 13. Data and Cookies

In order to use our service, you must previously accept our Privacy Policy and the rules applicable to the use of cookies, which will be part of these Terms and Conditions.

ARTICLE 14. System failures does not guarantee the absence of any technical difficulties or faults in the systems or on the Internet. andaon.comdoes not guarantee access to and continuous or uninterrupted use of the Site. The system may not be available due to technical difficulties or Internet failures, or any other circumstance outside of ; In such cases an attempt shall be made to restore it as quickly as possible. Andaon does not guarantee the absence of errors or omissions in the Site.

ARTICLE 15. Updating of these Terms and Conditions reserves the right to modify the Terms and Conditions without prior notice, being able to change, suppress or add both the contents and services that are rendered through the same form in which they appear presented or located in its servers.These changes must be accepted by the user each time he makes a purchase through the users who do not comply with the modifications to the Terms and Conditions, must notify it and of the date on which the new version comes into force, must stop using the services of andaon.comYou acknowledge and agree that you will be bound by the terms and conditions applicable to the Site at any time and you agree to execute and comply with them accordingly.......

ARTICLE 16. Applicable Law and Jurisdiction of the Courts

hese Terms and Conditions shall be governed by and construed in accordance with the laws of Honduras in the Official Language of the Republic